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ARF- 4007

Regular Agenda Item 3. A.

Regular BOS Meeting

Meeting Date:	11/15/2016
Submitted For:	Adam Shepherd	Submitted By:	Debra Williams, 911 Coordinator
Department:	Sheriff's Office
Fiscal Year:	2017 - 2022	Budgeted?:	No
Contract Dates Begin & End:	Begins on Date of Last Signature for 5 Years	Grant?:	Yes
Matching Requirement?:	No	Fund?:	Renewal

Information

Request/Subject

CenturyLink Quote and Managed Services Agreement for Implementation of Next Generation 9-1-1 technology (NG9-1-1).

Background Information

As a result of public/private partnerships established in 1993, the Gila County 9-1-1 network has been maintained as an analog system, the industry standard for telecommunications. Current digital technology is now enhancing the standard and will make additional services available to the public, such as text to 9-1-1. In Gila County, digital 9-1-1 also means virtual elimination of the Local Access and Transport Area (LATA) that currently creates a north and south separation in the network, reducing the time for transfer of calls to another PSAP, should that be necessary.

Evaluation

The Managed Services Agreement for Implementation of NG9-1-1 technology defines the cost of installation of the hardware needed to support digital 9-1-1 and to provide maintenance for a 5-year period. "Managed Services" means a change in the way the costs of the 9-1-1 network are recovered by CenturyLink. Under the analog system all costs related to support of the network are billed individually. "Managed Services" combines these costs and bills per 9-1-1 workstation or seat. The Gila County Sheriff's Office PSAP has three 9-1-1 seats.

The Arizona Department of Administration (ADOA) 9-1-1 Program office currently provides financial support of the county 9-1-1 network via the Az State 9-1-1 fee charged to customers by telephone companies. Annually, State 9-1-1 personnel develop the budget and manage the funds approved by the Arizona Legislature. Should this funding become unavailable during the agreement period, the County has the option to cancel the CenturyLink agreement, or pay the remainder of the agreement from the County budget.

Conclusion

The State 9-1-1 Program office has provided a funding letter dated September 6, 2016 (attached) for direct payment to CenturyLink NG9-1-1 pending a fully executed copy of the CenturyLink agreement, starting on the date of final signature.

Recommendation

It is the recommendation of Sheriff J. Adam Shepherd that the Board of Supervisors authorize the Chairman's signature on the CenturyLink Quote and Managed Services Agreement for Implementation of Next Generation 9-1-1 technology.

Suggested Motion

Information/Discussion/Action to authorize the Chairman's signature on the CenturyLink Quote and Managed Services Agreement for Implementation of Next Generation 9-1-1 technology. (J. Adam Shepherd)

Attachments
CenturyLink Managed Services Agreement
ADOA Funding Letter
CenturyLink MS Quote
Az 9-1-1 MS Technical Review
Approved as to Form